by Vickie Byard | Aug 10, 2015 | Behavior, Internal Medicine
By Vickie Byard, CVT, VTS (Dentistry), CVJI am thrilled to announce that the PetED Training Team has grown!As a frequent veterinary conference speaker, I have the unique opportunity to meet and network with other vet tech speakers. One of the established trainers,...
by Vickie Byard | Aug 2, 2015 | Practice Management, Uncategorized
By Vickie Byard, CVT, VTS (Dentistry), CVJIt is summertime. The grass is green, flowers in full tilt and the air is full of sounds reminiscent of childhood; children at play, lawn mowers, dogs barking and the wind gently rustling the leaves as they dance in the...
by Vickie Byard | Jun 17, 2015 | Practice Management
By Vickie Byard, CVT, VTS (Dentistry), CVJ I have personally been involved in two “customer service” situations recently. The first, was a situation where an owner had dropped off a pet to be groomed at a salon. Usually, the owner is called by the salon...
by Vickie Byard | Apr 16, 2015 | Pet Dentistry
By Vickie Byard, CVT, VTS (Dentistry), CVJ This young, male Boxer was admitted this morning to be neutered. Fortunately, we have been taught and value counting teeth of pets, even if the patient is not in the hospital for any dental services. Now, in this case, we...
by Vickie Byard | Mar 24, 2015 | Pet Dentistry
By Vickie Byard, CVT, VTS (Dentistry), CVJ Just another installment of “Hidden in Plain Sight” (key the soap opera music). This case was a Yorkie-Poo whose pet parent brushes his teeth and provides regular dental care. There was, as many practices call,...
