by Vickie Byard | Aug 1, 2015
Taking Your Dentistry Skills to the Next Level wet lab 9:00-12:00 pmGrowing a Thriving Dentistry Department 12:00 – 2:00pmRACE approved CE event.
by Vickie Byard | Jun 17, 2015 | Practice Management
By Vickie Byard, CVT, VTS (Dentistry), CVJ I have personally been involved in two “customer service” situations recently. The first, was a situation where an owner had dropped off a pet to be groomed at a salon. Usually, the owner is called by the salon...
by Vickie Byard | Apr 16, 2015 | Pet Dentistry
By Vickie Byard, CVT, VTS (Dentistry), CVJ This young, male Boxer was admitted this morning to be neutered. Fortunately, we have been taught and value counting teeth of pets, even if the patient is not in the hospital for any dental services. Now, in this case, we...
by Vickie Byard | Mar 24, 2015 | Pet Dentistry
By Vickie Byard, CVT, VTS (Dentistry), CVJ Just another installment of “Hidden in Plain Sight” (key the soap opera music). This case was a Yorkie-Poo whose pet parent brushes his teeth and provides regular dental care. There was, as many practices call,...
by Vickie Byard | Mar 15, 2015 | Uncategorized
By Vickie Byard, CVT, VTS (Dentistry), CVJ A while back, I had been asked by the Pennsylvania Veterinary Medical Association to write an article addressing 5 of my challenges as a technician. In an attempt to cheat on my assignment, I asked a new employee of the...